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Return and Refund Policy
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All returns must have a Return Merchandise Authorization Number
(RMA#).
Returns without RMA#s will be disgarded or subject to a restocking fee of
10%.
RMA#s must be obtained within 7 days of delivery to the customer.
To obtain the required Return Authorization Number and detailed return instructions, please call
1-800-520-5335. Monday-Friday, 8:00 A.M. - 5:00 P.M. Eastern Standard Time.
Custom and imprinted items are Non-Returnable and Non-Refundable.
Overview:
Customer satisfaction is our top priority. If you are dissatisfied, we are happy to offer a refund
or exchange on the return of any merchandise within 7 days of the delivery date excluding any
shipping charges that where applicable. To streamline your return, we ask that you please note
the following:
- If you are uncertain of the merchandise quality or appearance, please discuss any
additional questions you may have with a customer service representative before
purchasing the merchandise.
- If you are not satisfied with the merchandise you receive, please contact us
IMMEDIATELY and we will assist you in obtaining a Return Authorization Number,
which must be printed on the returned boxes. (Returns without Return Authorization
will be rejected). Buyer is responsible for all shipping costs.
- You are welcome to buy as many products as you wish but understand we only refund
unopened and unused products.
Returns should be sent to the following address:
Interstate Safety Services
545 Westwood Ave
Rivervale, NJ 07675
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